Due to tremendous pressure by the close competitors, Super Markets are slashing prices to stay in competition. So a company's revenue is purely dependent on the volumes. This mounts a huge pressure on the Business and IT. Business is completely dependent on IT. Because of very thin margins, Business can not afford to have the IT system down even for a small amount of time.Downtime of IT systems for an hour may result in losing up to few hundreds of thousands of dollars.

For example, if IT system is down, there can be loss due to following factors:

• Customers can not buy online, so they will chose a different supplier. This not only results in loss but also the chances of the customer returning back at a later point in future becomes sleek.
• If Customer Loyalty program is not responding well, Customer might get more benefits, which results in financial loss.
• Warehouse systems may not be able to accept Stock because System would not know about the arriving stock.
• During IT system's down time if manual intervention is chosen, it becomes difficult to invoice back product suppliers due to data inconsistency.
• Purchase Orders may not be sent to Suppliers/Vendors on time which results in Delay in the stock arrival.
• If the company is dependent on a third party Transport, IT system being down results in huge loss for no work done.
• If the company is dependent on third parties for getting right prices for certain products, IT system being down may result in products getting sold at wrong prices.
• If the company is tied up with other industries, then the downtime of the IT system may result in indirect loss to other company.

Hence its very critical that IT systems are up and running well.

We understand your pain points. With our past experience IT systems for Retail players, we will definitely able to help you in developing and maintaining your systems well, cost effectively. So meet us to find how can we work together for a better system.

Please contact our experts at expert@ebsconsulting.biz to know more details on what EBS offers.