The first airplane was invented by Wright Brothers in 1903. Post that, several inventions happened. The airline industry initially fell under the category of a public utility service with government agencies establishing the air routes and prices. However, with the Airline Deregulation Act of 1978, the industry became market driven.

The airline industry now provides transportation services for passengers as well as cargo through scheduled air routes. The aviation industry derives its revenues from regular ticket fees and freight charges. We offer you the best of solutions to reduce your cost and improvise your revenue from other areas than your core ones. You can look from a different perspective to generate revenue.

Frequent Flyer Point CRM Perspective

Frequent flyer programs can balance customer loyalty with revenue generation by migrating airline legacy IT to agile IT. Agile IT responds to changes in business requirements, enhances customer loyalty and transforms frequent flyer programs into profit centers.

Our experts propose the integration of loyalty programs with revenue management systems and combine dynamic pricing of travel award with extensive data mining with relevant customer data.

Our Offerings

• High maintenance costs due to legacy systems can be replaced with new SOA system and we also assist clients in reduction of the cost of their existing support system. While supporting existing systems, we work on developing new system and implement them to reduce the cost.
• We provide new competitive functionality with cost effective solutions.
• Our consultants provide solutions to resolve issues concerning inadequate customer database and data mining.
• We provide data cleansing, data acquisition, validation, upgradation and management services.
• We help you improve integration of revenue management vis-a-vis airlines loyalty program.
• Improve analytical capability from 3 tier segments.
• We integrate B2B marketing activities in loyalty program.
• We bring in transparent accrual programs so as to assist the clients in introduction of new campaigns.

Please contact our experts at expert@ebsconsulting.biz to know more details on what EBS offers.